Help & FAQ
For all questions about your order please send a email to hello@stijnwilcke.nl.
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Do the prices includes VAT?
No, but there is no catch. The price you see is the price you pay.
Because I take part in the small businesses scheme (KOR), I do not 'have' to charge customers VAT (BTW). Because of this I will have less administrative duties for the VAT.
Do you ship worldwide?
Yes, however please keep in mind that I'm located in the Netherlands which may increase the shipping costs and the duration of shipping to other countries.
How do you ship your prints?
Prints are rolled, carefully wrapped in tissue paper and shipped in a cardboard tube.
When will my package arrive?
The prints will be shipped within 5 business days after placing an order.
What if my print arrived damaged?
There's always a possibility that the print may arrive damaged due to poor handeling by the post service. Should this occur please let me know. Send an e-mail to hello@stijnwilcke.nl